September Q4 Ready Offer
Your website build
is on us.
Get the website. Connect the customer journey. Enter Q4 with a system built to help your business respond, book, follow up, and stay organized.
Qualifying Ignite subscription required. Website scope subject to approval. Plans start at $99/mo.
Service categories 1804 Media Group manages
- 01Website
- 02Customer Communication
- 03Booking
- 04Follow-Up
- 05Reputation
- 06Marketing
The Shift
The website is only the beginning.
A website gets attention. What happens after someone calls, texts, fills out a form, or books an appointment is where Ignite starts earning its place in your business.
- 01Found
- 02Contacted
- 03Captured
- 04Responded To
- 05Booked
- 06Followed Up
- 07Retained
- 01Found
- 02Contacted
- 03Captured
- 04Responded To
- 05Booked
- 06Followed Up
- 07Retained
The Two Plans
Choose how far you want Ignite to go.
Start with the digital foundation your business needs, or connect more of your customer journey through Ignite Pro.
Plan One
Ignite Launch
Your Digital Business Foundation
For businesses that need a professional online presence, organized customer communication, booking, and essential follow-up.
September launch bonus: 250 custom business cards included.
- Professional website or landing page based on approved scope
- Managed website hosting
- Website maintenance
- Dedicated local or toll-free Business Connect number
- Customer Connect messaging
- Ignite Lead Rescue
- Ignite Booking Flow
- Appointment confirmations
- Appointment reminders
- Ignite Smart Forms
- Instant inquiry response
- Ignite Customer Hub
- Custom QR Connect Code
- Basic customer review request system
- Mobile access
Plan Two
Ignite Pro
Your Customer Growth System
Powered by intelligent automation and AI.
For businesses ready to connect more of the customer journey, with managed follow-up, a full relationship workspace, and marketing that keeps customers coming back.
- Everything in Ignite Launch, plus:
- Ignite Front Desk
- Ignite Website Concierge
- Ignite Follow-Up Engine
- Full customer relationship management workspace
- Custom sales or service pipeline
- Lead nurturing
- No-response follow-up
- Customer reactivation
- Review follow-up
- Email campaign setup
- SMS campaign setup
- Customer segmentation
- Marketing campaign templates
- Enhanced automation
Outcome Comparison
What each plan actually does for your business.
Professional website and hosting.
Professional website and hosting.
Capture calls, texts, forms, and appointments.
Capture and assist customer conversations across more of the journey.
Immediate responses, confirmations, and reminders.
Ongoing nurture, reactivation, and multi-step follow-up.
Essential customer visibility.
Full relationship and pipeline workspace.
Ignite Lead Rescue helps preserve missed opportunities.
Ignite Front Desk and Website Concierge expand availability.
Core customer communication.
Email, SMS, campaign setup, and reactivation.
Ignite Pro includes everything in Ignite Launch. Usage terms are covered in service documentation.
Find Your Fit
What do you need most?
Select an option to see a recommendation
Storytelling
What happens after the click?
A website gets the click. Ignite handles everything that follows ( capture, response, follow-up) so the conversation keeps moving.
- 9:12 AM
A potential customer visits your website.
- 9:14 AM
They submit a request.
- 9:14 AM
Ignite captures the inquiry and sends an immediate response.
Ignite - 9:16 AM
Your business receives the lead.
Ignite - 12:00 PM
No appointment has been booked.
- Ongoing
Ignite continues the approved follow-up process.
Ignite - Next
The customer books.
The website started the conversation. Ignite helped keep it moving.
Ignite Lead Rescue
No lead slips through the cracks.
When a call comes in while your team is on the job or after hours, Ignite Lead Rescue gives the customer an immediate way to keep the conversation moving, so a missed ring doesn't become a missed customer.
- 01Detects missed inbound calls and responds right away.
- 02Offers the customer a path to book, message, or request a callback.
- 03Logs the interaction so your team can follow up with full context.
Ignite Booking Flow
Booking that runs itself.
Appointments move from request to confirmed without the back-and-forth. Ignite Booking Flow handles scheduling, confirmations, and reminders in one connected path.
- 01Customers request a time through your site or booking link.
- 02Confirmations and reminders send automatically.
- 03Your calendar and the customer record stay in sync.
Less back-and-forth. More booked appointments.
Ignite Front Desk
A front desk that never closes.
Ignite Front Desk is an intelligent response experience, configured for your business. It answers common questions, captures customer details, and supports scheduling, even after hours.
- 01Responds to common inbound questions based on your configuration.
- 02Captures customer details straight into your system.
- 03Supports appointment scheduling toward an appropriate next step.
Ignite Website Concierge
Guide every visitor toward a next step.
Ignite Website Concierge gives visitors an interactive way to ask common questions, find information, and submit inquiries, then moves them toward an appropriate next step.
- 01Answers common questions right on your website.
- 02Helps visitors find information and submit inquiries.
- 03Moves each visitor toward booking, messaging, or a callback.
Your website stops being a brochure and starts being a conversation.
Ignite Follow-Up Engine
Follow-up that runs on its own.
Structured follow-up keeps conversations moving toward the sale, and brings back the ones that went quiet. Ignite Follow-Up Engine runs the approved sequences for you.
- 01Nurtures new inquiries with approved follow-up sequences.
- 02Re-engages no-response leads and past customers.
- 03Supports review follow-up and reactivation over time.
Why The Monthly Service
Your team should handle the customer. Ignite handles the repetition.
Calls, confirmations, reminders, form responses, scheduling, lead follow-up, customer organization, and review requests consume time throughout the week. Ignite helps organize and automate approved parts of that workload while your team stays focused on serving customers.
Why Ignite
Before you add more administrative work, look at what your team is already doing.
- ·Approximately 173 working hours in an average month at 40 hours per week
- ·Approximately $0 in monthly wages, before employer taxes, benefits, paid leave, insurance, and other employment expenses
A business system supporting your team, not replacing it.
Repetitive activities across the week
The better question is not: “Can software replace my employee?”
The better question is: “What should my team stop doing manually?”
Ignite helps take approved repetitive customer communication off the mental checklist.
In Practice
How Ignite shows up across different businesses.
Customer searches for help.
They visit the website.
They call while the technician is working.
Ignite Lead Rescue keeps the conversation open.
Customer uses the booking link.
The business receives the inquiry.
Ignite is built around your customer journey.
A contractor, salon, tutoring company, repair shop, and professional service firm should not operate from the same generic workflow. 1804 Media Group configures Ignite around how your business receives and serves customers.
September Only
$0 Website Build Fee.
Your website build is on us with a qualifying Ignite subscription. The website is only the beginning. Ignite connects the customer journey that follows.
250 business cards included as a September launch bonus.
Website scope subject to approval. E-commerce, advanced custom development, premium third-party services, advertising spend, domain purchases, specialized integrations, excessive revisions, and specialized multilingual configurations are outside the standard promotional scope and are quoted separately when required.
Claim Your Build
Let's build your Q4 system.
Tell us what your business needs. We will review the website scope, recommend the appropriate Ignite plan, and outline the next steps.
- We review your website scope and approve the build.
- We recommend the Ignite plan that fits your customer journey.
- We outline next steps and a timeline to launch before Q4.
FAQ
Questions, answered.
Q4 Ready
Q4 is coming.
Build the system before the traffic arrives.
Start with the website. Connect what happens next.